Ask A Question
Ask your question by entering it here, or choose from the list of frequently asked questions below:
My Bag Help FAQ News
Please note that we will be closed on the below dates for Bank Holidays, the dates are:
Friday 25th March
Monday 28th March
Monday 2nd May
Monday 30th May
Monday 29th August
Monday 26th December
Tuesday 27th December
Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information.
If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.
There are 61 FAQs online
Most popular FAQs
- What are the Cashback Programmes when placing an order? ...
- How do I return an item?
- Where is my order?
- How will I know when my order has been ...
- When will I receive my refund?
- What is your returns policy?
- Why cant I sign into my account?
- Why cant I add a new payment card?
- Where can I find your Terms and Conditions?
- Why cant I change the quantities in my basket? ...